“The Glacier is Too Cold” – Protecting Your Right to Complain
Photo credit: Pixabay.com Can a business prevent an unreasonable customer from posting a negative (and unfair) online review to Yelp, Facebook, Amazon, or other online platform? For example, a reviewer wrote, “Do Not Camp Anywhere Near Here - You Will Freeze” when posting a one-star TripAdvisor review of the Columbia Ice Field in [...]